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ServiceNow

Manage incidents, problems, changes, users, knowledge, and service-catalog requests through ServiceNow REST APIs.

Tools21

  • servicenow__list_incidentsFreeList and filter incidents using an encoded ServiceNow query.

    List and filter incidents using an encoded ServiceNow query.

  • servicenow__get_incidentFreeGet an incident by sys_id.

    Get an incident by sys_id.

  • servicenow__create_incidentFreeCreate an incident.

    Create an incident.

  • servicenow__update_incidentFreeUpdate an incident, including assignment, state, or resolution fields.

    Update an incident, including assignment, state, or resolution fields.

  • servicenow__delete_incidentFreePermanently delete an incident record.

    Permanently delete an incident record.

  • servicenow__list_problemsFreeList and filter problem records.

    List and filter problem records.

  • servicenow__get_problemFreeGet a problem record by sys_id.

    Get a problem record by sys_id.

  • servicenow__create_problemFreeCreate a problem record.

    Create a problem record.

  • servicenow__update_problemFreeUpdate a problem record.

    Update a problem record.

  • servicenow__list_change_requestsFreeList and filter change requests.

    List and filter change requests.

  • servicenow__get_change_requestFreeGet a change request by sys_id.

    Get a change request by sys_id.

  • servicenow__create_change_requestFreeCreate a change request.

    Create a change request.

  • servicenow__update_change_requestFreeUpdate a change request, including approval or implementation state fields allowed by ACLs.

    Update a change request, including approval or implementation state fields allowed by ACLs.

  • servicenow__list_usersFreeList ServiceNow users visible to the integration user.

    List ServiceNow users visible to the integration user.

  • servicenow__get_userFreeGet a ServiceNow user by sys_id.

    Get a ServiceNow user by sys_id.

  • servicenow__list_knowledge_articlesFreeList and filter knowledge articles in all states visible to the integration user, including drafts. Set query to workflow_state=published for published articles only.

    List and filter knowledge articles in all states visible to the integration user, including drafts. Set query to workflow_state=published for published articles only.

  • servicenow__create_knowledge_articleFreeCreate a knowledge article.

    Create a knowledge article.

  • servicenow__update_knowledge_articleFreeUpdate a knowledge article.

    Update a knowledge article.

  • servicenow__list_catalog_itemsFreeList orderable service-catalog items visible to the integration user, optionally searched by text or narrowed to a catalog or category. Each item's sys_id is the item_sys_id order_catalog_item takes.

    List orderable service-catalog items visible to the integration user, optionally searched by text or narrowed to a catalog or category. Each item's sys_id is the item_sys_id order_catalog_item takes.

  • servicenow__list_catalog_requestsFreeList service-catalog request records.

    List service-catalog request records.

  • servicenow__order_catalog_itemFreeOrder a service-catalog item (item_sys_id from list_catalog_items) for the connected user or a requested-for user. The order starts the item's fulfilment flow, which may create approvals and tasks.

    Order a service-catalog item (item_sys_id from list_catalog_items) for the connected user or a requested-for user. The order starts the item's fulfilment flow, which may create approvals and tasks.

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