IntegrationsIntercom integration
Every conversation.One agent away.
Connect Intercom to Claude Code, Codex, Cursor or any MCP agent through CoreSpeed. Your agent searches conversations, reads every part of one, looks up the contact and their notes, and checks your Help Center articles before it drafts an answer. Replying, tagging, closing or assigning a conversation is a separate call that approvals can hold for a person.
Answer once.Answer well.
Requests you can make once Intercom is connected. The data is fictional.
- IntercomInbox · Billing
- JJessica11:04Any update on the refund?
- PParker9:20Note: two charges on Oct 3, same amount.
- JJessica9:12I was charged twice for October. Can you refund one?
Catch up on a conversation
The thread and the notes, together
- IntercomHelp Center
Refunds for duplicate charges
- A duplicate charge is refunded in full.
- Refunds reach your card in 5 to 10 business days.
- Contact us with the date of both charges.
Answer from your Help Center
The answer matches the article
Approval requestWaiting
Codex for Parker
intercom__reply_to_conversation
“Hi Jessica, we refunded the duplicate October charge.”
Policy: Ask before replying to a customer about a refund.
ApproveDeny
Hold a refund reply
Ask
Know the history.Know the policy.
Have your agent read the conversation, the teammate notes, and the Help Center article. You get a reply that matches what you publish.
Reads fromIntercom
All connectors →Find the open Intercom conversations about duplicate charges. Read the latest one, check our refund article, and draft a reply. Do not send it.
intercom__search_conversationsok
3 open conversations about duplicate charges
Keep your agent.Bring your work.
One CoreSpeed account, across compatible agents.
- 1
Set up CoreSpeed
Give your agent the setup line. It adds CoreSpeed and signs you in.
- 2
Connect Intercom
Authorize the account and the content you need.
- 3
Start with one task
Ask for a summary, a brief, or a draft. Review the answer.
Setup guidesClaude CodeCodexCursor