IntegrationsZendesk integration
Clear the ticket queue.From your agent.
Connect Zendesk to Claude Code, Codex, Cursor or any MCP agent through CoreSpeed. Your agent searches tickets, reads the comments on one, runs a view, and previews what a macro would change without saving it. It signs in with your own Zendesk account, and a public reply or internal note is a separate call that approvals can hold.
Less tab-hopping.More answered tickets.
Requests you can make once Zendesk is connected. The data is fictional.
- ZendeskTicket #4821
- DDiane9:14The export still times out. Smaller date ranges did not help.
- PParkerTueInternal note: same error on two other accounts.
- DDianeMonOur yearly export fails after a minute.
Catch up on a ticket
The history, without the scroll
- ZendeskView · Urgent, unassigned
- #4821Export times outUrgent
- #4830Refund for a double chargeOpen
- #4833SSO setup questionNew
Work a view
Read only · Nothing reassigned
Approval requestWaiting
Claude Code for Reid
zendesk__add_ticket_comment
“Thanks, Diane. The fix for large exports ships on Thursday.”
Policy: Ask before any public reply to a customer.
ApproveDeny
Hold the reply for a person
Ask
Read the whole ticket.Answer the real question.
Have your agent find the ticket, read every comment, and check what your usual macro would change. You get a draft reply to review.
Reads fromZendesk
All connectors →Find the open Zendesk tickets about export timeouts. Read the latest one, preview our Known issue macro on it, and draft a reply. Do not post anything.
zendesk__searchok
4 open tickets mention export timeouts
Keep your agent.Bring your work.
One CoreSpeed account, across compatible agents.
- 1
Set up CoreSpeed
Give your agent the setup line. It adds CoreSpeed and signs you in.
- 2
Connect Zendesk
Authorize the account and the content you need.
- 3
Start with one task
Ask for a summary, a brief, or a draft. Review the answer.
Setup guidesClaude CodeCodexCursor